Electric Dog Fence training flags are used to create a visual perimeter for your dog letting your dog know where his new boundaries are. The flags are installed at 1.2m - 1.8m intervals (or closer) all along your boundary wire as well as along any “out of bounds” areas you've created. The flags will remain in place during the training phase and will be gradually removed once your dog is fully trained & is comfortable using your Electric Dog Fence System.
Our couriers require the recipient’s phone number for each delivery. We can’t book your delivery unless you have provided us with a valid daytime phone number.
We pack every order carefully to ensure it reaches you in good condition. Your order will be sent through Australia Post or one of our preferred couriers.
All consignments are tracked. The tracking number can be viewed from within your eBay Purchases page.
If you have any questions about delivery, please contact us and we will do our best to make sure you’re happy.
Items must be returned to us via tracked postage or courier. Without a verifiable tracking number, you accept full risk of the item not reaching us. Returns not received by us will not qualify for replacement or refund.
1. You changed your mind
2. The item arrived damaged or missing parts
3. The item is faulty
Business hours:
8:30am – 5:30pm Melbourne time
Monday to Friday (closed public holidays)
Phone:
Within Australia: 1800 755 303
Within USA: 855 650 0730
Email: info@petcontrolhq.com.au
During business hours we aim to respond within a few hours.
If you send us a message late in the day, after hours, over the weekend, or on a public holiday, we will reply as soon as we can on the next business day.